Services - FAQ section

FAQ section of Roslyn Limousine Service Providers

On this Roslyn Limousine’s FAQ page, you can find the answers to the most frequently asked questions about our services.

General Questions

Well, we operate in New York and its surrounding states. We also provide group and corporate transportation services in many major cities in the United States of America.

For convenience, it is advised to make a reservation at least 12 hours in advance. We also offer last minute or quick reservation facility and for that, please contact us at (866) 513-3228.
Note: Last minute reservation is subject to availability.

Yes, Roslyn Limousine provides easy to use and user-friendly online reservation system. Here is the link to our online reservation system.

We accept direct payment in cash or you can pay us through all the major credit cards including MasterCard, Visa, American Express, and Discover.

Yes, all of our cars and limousines are smoke-free.

Yes, we can provide the car seat depends on your need. We charge a little extra fee for each car seat.

We really apologize, Roslyn Limousine Service doesn’t have a lost and found department. We are not liable for lost items left behind in any vehicle.
Nevertheless, we surely want to corporate with our passengers and if you suspect you have left an item is any of the vehicles, please feel free to call us at (866) 513-3228 and speak with our dispatcher regarding this matter.

We are ready to serve our customers throughout the year. If you want to book a car or limousine for special occasions and event you can contact us at (866) 513-3228.

We are really sorry but it’s against the company’s policy as leaving the car is not allowed. However, the driver will be happy to help you with bags outside the home/office.

Airport Service Questions

We proudly provide our services

  • John F. Kennedy Airport
  • LaGuardia Airport
  • MacArthur Airport
  • Westchester County Airport
  • Stewart International Airport
We also serve in many other Airports nationwide, please contact us at (866) 513-3228.

Feel free to contact us at (866) 513-3228. Our dispatcher attends the call and helps in locating the driver.
It is advised, never leave without giving us a chance to locate the chauffeur otherwise you will be billed for the full price of the service.

We have the best professional staff. We offer several services to meet the passengers.
Inside Greeting with Sign: For this service, you have to pay extra $----- and parking fee. Our driver will meet & greet the passenger inside at the terminal with greeting sign (name of the passenger).
Door Pickup: Driver will pick you up at the curbside either Arrival or Departure Level.

We committed to providing the best services. Extra fee will only be charged once the grace time for waiting time finishes.

Billing Questions

We don’t charge any amount other than quoted amount unless applicable. The additional charges may apply for extra tolls, parking, extra stop or waiting, etc.
If you feel you haven’t used any additional services or don’t want to avail them please call us at (866) 513-3228. We will review the claims and proceed accordingly.

Cash is accepted but we still require a credit card on file to hold a reservation.

Yes, we have the facility to accept pre-pay for a reservation, please call us @ (866) 513-3228 and our dispatcher will guide you in this regard.

We charge per trip basis for airport transportation services.

If you still have any other question in your mind please don’t hesitate to ask. You can contact us via
Email: info@roslynlimousine.com
Call: (866) 513-3228
Contact us form: Click Here